Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. [Source]
4 categories in the traditional model [Source]:
- Self-Awareness — you are able to recognize own emotions.
- Self-Management — you can control own emotions.
- Social Awareness — you understand emotional processes happening in society.
- Relationship Management — you develop others, inspire people to change, and manage conflicts, both personal and group-wide.
- You think about feelings
- What are my emotional strengths? What are my weaknesses?
- How does my current mood affect my thoughts and decision making?
- What's going on under the surface that influences what others say or do?
- You pause (think before you speak or act)
- You strive to control your thoughts
- You benefit from criticism
- You show authenticity
- You demonstrate empathy
- You praise others
- You give helpful feedback
- You apologize
- You forgive and forget
- You keep your commitments
- You help others
- You protect yourself from emotional sabotage
When angry, count to 10 before you speak. If very angry, a hundred. ― Thomas Jefferson